plug in help

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  selluz1 · Member · May 30, 2017 at 7:23 pm

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  i cant use my woocommerce plug in shipping setting

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  timethief · Member · May 30, 2017 at 7:26 pm

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  What is the exact URL starting with http:// of the site you are referring to please?

  This is wordpress.COM support. We cannot answer any questions posted here accurately until we have the relevant URL and have confirmed hosting.

  Note that about 30% of those who post here daily are posting to wrong support forum and the answers to wordpress.COM and WordPress.ORG support questions are not the same.

  We provide support only for wordpress.COM hosted sites. We cannot provide support for sites that are not on our servers. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM. That support is found at http://wordpress.ORG/support/
  (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page. That support is found at http://jetpack.com/support/

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, run different theme versions of themes with the same names, and many people get confused about the two. Read the differences here http://en.support.wordpress.com/com-vs-org/

  The wordpress.ORG support forums are at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

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  timethief · Member · May 30, 2017 at 7:27 pm

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  You require a Business plan to use woocommerce on any site hosted by wordpress.COM.

  We have 4 different plans: free, personal, premium and business. All hosting is free regardless of which plan you choose. You can view all wordpress.com plan features here https://wordpress.com/pricing/ Add a plan for each of your sites here: http://store.wordpress.com/plans/.

  The Business upgrade includes:
  • Google analytics
  • Footer Credit Options https://en.support.wordpress.com/footer-credits/
  • SEO Tools https://en.support.wordpress.com/seo-tools/
  • The ability to install most plugins including woocommerce and the ability to install third party themes.

  Please read this support doc: https://en.support.wordpress.com/plugins/

  You could be confusing wordpress.COM hosted sites and wordpress.ORG self hosted sites. WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you require plugins and do not wish to purchase a Business Plan see: Moving to Self-Hosted WordPress http://move.wordpress.com