Plug-in installation

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  luizasv · Member · Nov 25, 2020 at 5:15 pm

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  The following message is appearing after the procedure for plugin installation on my webpage: ‘Unable to locate WordPress content directory (wp-content).’ How to solve that?

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  staff-blorbo · Staff · Nov 25, 2020 at 9:42 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

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  luizasv · Member · Nov 26, 2020 at 12:58 pm

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  Macmanx, thank you for your answer.
  The URL of the site is: https://luiza.klingt.org

  hosted by the the collective klingt.org

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  staff-mckluskey · Staff · Nov 26, 2020 at 1:34 pm

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  In that case, you will need to post to the WordPress community forums instead: https://wordpress.org/support/forums/.

  Because WordPress.com and WordPress.org are two entirely separate entities and we cannot access files or data for sites hosted elsewhere, we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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  luizasv · Member · Nov 26, 2020 at 4:09 pm

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  Ok, thanks for the information.