Plug in issues

  • Unknown's avatar
    senseiamie · Member ·

    I installed a Magic Action Button on my plug ins and now can’t access my site. In trying to troubleshoot, it was suggested I delete and reinstall jetpack, but now WordPress is saying I don’t have any sites listed under my name. I want to disable Magic Action button but when I tried it said there was an error deleting it and now that I have disabled Jetpack, I can’t see the plugins at all because my site doesn’t link. Help please!

  • staff-zara · Staff ·

    Hello there, could you share your site address?

  • kokkieh · Staff ·

    Hi there,

    Your site is not hosted on WordPress.com, but using the open source WordPress.org software. We cannot help with this in the WordPress.com forums.

    Please post in the self-hosted WordPress forums instead for help, or contact support for that plugin directly:

    https://wordpress.org/support/

    Reconnecting Jetpack cannot be done from WordPress.com’s end. To do that you’ll need to log into WP-Admin on your site, and then go to the Jetpack section in the menu.

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