Plug In Updating

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  neffcpagmailcom · Member · Aug 24, 2020 at 3:41 am

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  Plug In Updating. Please call me at [redacted by mod] immediately. Thank You.

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  fstat · Staff · Aug 24, 2020 at 9:06 am

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:

  https://wordpress.org/support/forums/

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  neffcpagmailcom · Member · Aug 24, 2020 at 4:12 pm

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  http://www.salestaxsolutionsinc.com

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  staff-blorbo · Staff · Aug 24, 2020 at 10:02 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.

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  writer0001 · Member · Aug 24, 2020 at 10:03 pm

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  It looks like that site uses WordPress.org.
  To get support about this, you’ll need to go to their forums (linked above).
  https://wordpress.com/support/com-vs-org/ explains the difference.

  In future, and if you ask about this on the .Org forums, please don’t post private information on a public forum.