plug ins
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how do I add a new plug in
The blog I need help with is: (visible only to logged in users)
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This is wordpress.COM support. It is not wordpress.ORG support. See here https://wordpress.org/support/forum/plugins-and-hacks/
There is no FTP access to wordpress.com blogs and no blogger installed plugin capability. Those exist only on wordpress.ORG software installs and no upgrade alters that reality.
No FTP access http://en.support.wordpress.com/ftp-access/
No blogger installed plugins http://en.support.wordpress.com/plugins/Moving to self hosted wordpress https://move.wordpress.com
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/
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