Plug ins and themes are blocked?

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  manlycatenians · Member · Apr 7, 2023 at 2:39 am

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  Hi,
  I’m attempting to add plugins and change my theme, when I attempt to I get an ‘Upgrade to Business Plan (I’m on Personal) to access the theme install features.
  Similar with plugins, you need to upgrade your plan to install plugins.
  HELP!

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Apr 7, 2023 at 7:29 am

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  Hi there,

  I see we already replied to you via email. So please follow up there.

  Should you have any more questions or need additional help, please don’t hesitate to ask. We’re always here and happy to help!

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  tabrisru · Member · Apr 7, 2023 at 12:32 pm

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  You can reply not only to him but to all users because you changed conditions without notification of users.

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  shameemdev · Staff · Apr 7, 2023 at 1:14 pm

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  Hi @tabrisru,

  Unfortunately, the Free, Personal and Premium plan does not have the ability to install a custom theme and plugin. However, you can still choose from a variety of free themes available in the theme repository by following this link: https://wordpress.com/themes.

  It is suggested to upgrade to a Business Plan to install a custom theme or plugin that you’ve purchased or downloaded from another source. Third-party themes or plugins can only be installed on Business and eCommerce plans.
  
  To see the features available within each plan, you can visit this page:
  https://wordpress.com/pricing/.

  I hope this information helps!