Plug-ins won’t instal

• 

  jhdcounselling · Member · Jul 22, 2020 at 1:44 pm

  • Copy link
  • Add topic to favorites

  Hi, when I try to instal any plug-ins such as woocommerce, yoast, etc I am receiving this message. PLease can you help, thanks.
  Installation failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

• 

  staff-mckluskey · Staff · Jul 23, 2020 at 8:03 am

  • Copy link

  Hi there!

  What’s the address of the site you’re working on?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/