plugin

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  plantbasedtraveler · Member · Feb 17, 2015 at 9:54 am

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  Hello,

  I am having difficulty getting the plugin menu to appear in my dashboard. I recently started using Arvixe to host my site as I read in the forums that the plugin menu doesn’t work if you are hosting your site free with wordpress.com. Now that I have redirected the nameservers I thought that it would show up, but I still only have access to widgets. Do you know what other steps I need to take? Thank you so much for the help.

  The blog I need help with is: (visible only to logged in users)

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  pmciano · Member · Feb 17, 2015 at 6:36 pm

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  @plantbasedtraveler

  You’ve reached support for the free blogs hosted at WordPress.com. The site you’ve indicated, plantbasedtraveler.com, is running a self-hosted/installed version of WordPress (using the free WordPress.org software).

  To clear up any confusion, WordPress.com and WordPress.org are two different entities. You can read more about that here:

  WordPress.com vs. WordPress.org

  Since your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.

  You can find support for your self-hosted WordPress site here:

  http://wordpress.org/support/

  http://codex.wordpress.org/

  You may also wish to contact your host’s support team for more assistance.

  In regard to your issue, the following pages may assist you:

  http://codex.wordpress.org/Plugins

  http://codex.wordpress.org/Managing_Plugins

  If you have any questions regarding WordPress.com, please let us know.