Plugin and custom theme not available on Hostgater hosted site.

  • Unknown's avatar

    I know this question has been asked a lot many times and answered a lot many times, but I am still confused and do not have my answer yet.

    All I want is plugin and custom theme availability. But no matter what I do, I cannot get it done. I also understand that there is a difference between .com and .org wordpress. Maybe this is where I am going wrong?

    Here is what I did.

    1- I registered and mapped a domain on wordpress.com for $17
    2- Got one month hosting at Hostgator.
    3- Changed my nameservers to
    ns3469.hostgator.com
    ns3470.hostgator.com
    4- Tried both QuickInstall and Fantastico installation on both the main directory and a sub directory in different attempts. (did at least 4-5 attempts)
    5- Logged into my control panel through my admin panel ==>> http://techsutradotorg.wordpress.com/wp-admin

    In short, I have my own domain, (techsutra.org) and my own hosting. If I am not wrong, I am no longer hosting on wordpress.com, so what am I doing wrong?

    Help would be greatly appreciated, I have been trying to solve this problem since a week without any success. I am on the verge of losing my mind.

    Thank you.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    You mapped the domain – not needed and not sure what it will do

    However- you should be logging into your Hostgator site at:

    http://techsutra.org/wp-login.php

    You also need to make friends over at WordPress.ORG: the keepers of the software you are using: http://wordpress.org/support/

  • Unknown's avatar

    I don’t know what to write and how to write this! But http://techsutra.org/wp-login.php worked!

    I swear I had used this link before but don’t know why i didn’t show my plugins. Maybe it was before I had changed the name servers. A lot of confusion and frustration on my part.

    Man, this really has solved my problem. Thank you brother.

  • Unknown's avatar

    If you mapped your domain name to your WordPress.COM blog then logging in at the link I gave you would not have shown Plug-in’s as Plug-in’s are not allowed on WordPress.COM sites.

    You be welcome & good luck

  • Unknown's avatar

    I had mapped first on wordpress while registering my domain. I then transferred it to hostgator. I think I did a stupid thing by mapping first on WordPress.com, I foolishly paid $5 more to host on wordpress when actually what i needed was my own hosting. Should have done more research on this subject.

    Sigh, lesson learned the hard way. :(

  • Unknown's avatar

    If it has been less than 30 days, you can get a refund on the domain mapping. Contact staff if it has and request a refund, or check in the “store” page and there might be a link there to request the refund.

    http://en.support.wordpress.com/contact/ search for anything, scroll down, click “No…” and the form will appear.

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