plugin clash

• 

  bones4business · Member · Feb 27, 2022 at 2:43 pm

  • Copy link
  • Add topic to favorites

  I have lost my site that is hosted by another party, the site was built on WordPress , when I came to log in it said I couldn’t access it. I contacted my host and they are pointing to a plug-in clash can you help please ?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

• 

  staartmees · Member · Feb 27, 2022 at 3:06 pm

  • Copy link

  We can’t help as your site isn’t running on the wordpress.com platform but uses the open source wordpress.org. Their support is at https://wordpress.org/support/

• 

  bones4business · Member · Feb 27, 2022 at 6:11 pm

  • Copy link

  Hmmm, my account is on .com , i don’t
  have an account on .org are you sure

• 

  themagicrobot · Member · Feb 27, 2022 at 6:34 pm

  • Copy link

  I have lost my site that is hosted by another party,

  Which indicates your site isn’t hosted here at WordPress.com although you may use this account and the jetpack plugin to reach your site. As your site will be built with the WordPress.org software you’ll need to register an account at the .org forum to ask for advice there.