Plugin failure
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Seeking help restoring free Jetpack accompanying a paid course.
The blog I need help with is: (visible only to logged in users)
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hi,
I am sorry but I am not clear on what your problem is – plugin or Jetpack ?
If it is plugin, your site is not hosted at WordPress.com and we cannot help you with it.
If you are unsure who your hosting company is, you can check your site at https://www.whoishostingthis.com.We’re able to help only with websites hosted on WordPress.com.
To clear up any confusion, there are 2 versions of WordPress. WordPress.com is a managed environment different from using the open source WordPress installation. WordPress.com and WordPress.org are two, different entities.
You might check in with your host to see if there’s an error log you could look at for more information. Or, you could look in this forum; perhaps someone there has experienced something similar:
https://wordpress.org/support/You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:
https://wordpress.org/support/register.php
Your hosting provider customer support may also be able to help you.If it is Jetpack related, you can also post directly to the Jetpack forums, here:
https://wordpress.org/support/plugin/jetpack
or
https://jetpack.com/support/Thanks :)
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