plugin installation stuck

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  thiruvonum · Member · Jan 23, 2024 at 3:02 am

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  I tried to install updraftplus plugin after upgrading my wordpress plan to ‘creator’. the installation got stuck. i cant even access the site now. please help. how can i abort this installation and start again?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  thiruvonum · Member · Jan 23, 2024 at 4:34 am

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  never mind. it took real long time, like 2 hrs and is done now

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  staff-doublebassd · Staff · Jan 23, 2024 at 2:23 pm

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  Hi there,
  
  Glad to hear that things are now working properly!

  If you prefer, since you have the Creator Plan you have access to our live chat support if you need to get to support a bit faster. You can start a chat session from the link below and we’ll help you resolve the issue you’re having.

  https://wordpress.com/help/contact
  
  Thanks!