plugin Jetpack

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  veronikasvobodova · Member · Aug 4, 2016 at 9:10 am

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  Hi, I install plugin Jetpack. For enable other Jetpack services system wanted for me to connect to wordpress.com, so I did, but it always said me that connection wasn’t successful and that I shall contact support. I tried to log out, reset a password…nothing works. Please can somebody help me? Thanks.
  Veronika

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  geoffreyshilling · Member · Aug 4, 2016 at 9:54 am

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  It sounds like you are working with a WordPress.org self-hosted site instead of the WordPress.com-hosted version supported here; it is a self-hosted site if you are able to add your own plugins or themes.

  Learn more about the differences between WordPress.com vs WordPress.org:
  https://en.support.wordpress.com/com-vs-org/

  For this reason, I would recommend checking out the WordPress.org support forums for assistance with this. Jetpack even has its own support forum there as well:
  https://wordpress.org/support/plugin/jetpack

  Good luck!