Plugin not showing up on dashboard

  • Unknown's avatar
    music4allworld · Member ·

    Hi. I uploaded audioIgniter plugin on my mfarecords.com. The problem is, it’s not showing up on my dashboard and therefore not working. I have contacted the plugin developers and I was informed that the plugin is right on their part. Can you tell me why it’s not showing up on my wordpress dashboard?

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    I checked your site and it appears you’re in the wrong forum. Although your site is connected to WordPress.com via Jetpack, it is using the open source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.

    If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

    Thanks!

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