plugin not working – email pop-up and email sign-up in footer

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  cstine09 · Member · Oct 3, 2016 at 5:45 pm

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  I set up the MailChimp Subscriber Popup and Follow Blog plugins in footer in the customize tool for my site. Set up and saved both. However I am not seeing either on site. Why are these not working please?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 5, 2016 at 4:40 am

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  All that’s required to follow any blog hosted by wordpress.COM is exactly what you were required to provide to register here, and that is a valid email address that the published posts can be sent to.

  Here subscribers control their own subscriptions and frequency of receipt of posts from sites they subscribe to. We cannot act on their behalf.

  You can set up email subscriptions here > Appearance > Widgets > Follow Blog Widget by using this guide > http://en.support.wordpress.com/widgets/follow-blog-widget/

  Widgets can be configured to appear only on certain pages (or be hidden on certain pages) by clicking on the Visibility button.
  https://en.support.wordpress.com/widgets/#widget-visibility

  We have a subscription shortcode which you can make use of. The help page on it is right here: http://en.support.wordpress.com/blog-subscription-shortcode/ You can also include the subscription shortcode at the end of every post you publish.

  Staff have recently added the mailchimp widget for subscriptions and here is the link to the guide you must use https://en.support.wordpress.com/mailchimp

  Additional information:
  You can create a Subscribe page http://en.support.wordpress.com/pages/ add and customize a contact form with multiple fields, change the email address where you’ll be notified, and mark feedbacks as spam from your dashboard on that page. http://en.support.wordpress.com/contact-form/

  Read more at https://en.support.wordpress.com/?s=following

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  annelibby · Member · Nov 4, 2016 at 8:50 pm

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  It’s also not working for me. I have a paid wordpress account, and usually get a quick answer when I reach out to support. This time, so far, crickets…

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  timethief · Member · Nov 4, 2016 at 8:56 pm

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  @annelibby
  And, did you contact Staff? Note that this thread is tagged for a Staff response.

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  annelibby · Member · Nov 4, 2016 at 8:57 pm

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  I used an email form under one of the support tabs…the reason I stopped into the forums was that I hadn’t heard back from Support…

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  timethief · Member · Nov 4, 2016 at 9:01 pm

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  I see Staff assisting in this thread https://en.forums.wordpress.com/topic/mailchimp-subscriber-popup-widget-fix-issue?replies=6 Post there and I will remove the modlook tag here.

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  annelibby · Member · Nov 4, 2016 at 9:16 pm

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  Thanks, @timethief

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  timethief · Member · Nov 4, 2016 at 9:20 pm

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  You’re welcome.