Plugin Refund

matt3a0d426d537 · 2025-12-17T14:57:52+0000

Forums / Plugin Refund Plugin Refund matt3a0d426d537 · Member · Dec 17, 2025 at 2:57 pm Copy link Add topic to favorites How do I get a refund for a plugin that I purchased (it doesn’t work)? The sales page promises a 30 day money back guarantee, but the AI support assistant says that I can’t get a refund as it’s outside of the 14 day window (it’s been 20 days). Since I don’t have a paid plan, I don’t get the privilege of “speaking to a human.” themagicrobot · Member · Dec 17, 2025 at 4:05 pm Copy link Perhaps you’re looking at WordPress.com AI where plans can be refunded up to 14 days after purchase? Where did you buy the plugin? Somewhere else? Don’t you need a paid plan to buy a plugin here? Log in or create an account to reply Log in Sign Up

matt3a0d426d537 · Member · Dec 17, 2025 at 2:57 pm
Copy link

Add topic to favorites
How do I get a refund for a plugin that I purchased (it doesn’t work)? The sales page promises a 30 day money back guarantee, but the AI support assistant says that I can’t get a refund as it’s outside of the 14 day window (it’s been 20 days). Since I don’t have a paid plan, I don’t get the privilege of “speaking to a human.”
themagicrobot · Member · Dec 17, 2025 at 4:05 pm
Copy link
Perhaps you’re looking at WordPress.com AI where plans can be refunded up to 14 days after purchase? Where did you buy the plugin? Somewhere else? Don’t you need a paid plan to buy a plugin here?