Plugin Update

  • Unknown's avatar
    prodvetti · Member ·

    Hi. So, I’m trying to update a few plugins for my website and every time I begin to run up an update, it doesn’t work and puts my whole website into maintenance mode. Is there any way that this problem could be fixed by any chance?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there:

    We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to provide support. But I can get you pointed in the right direction.

    The good news is that because you use the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in the open-source forum are more familiar with these issues and are in the best position to help.

    I hope this points you in the right direction.

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