Plugin update now gives me a 500 error code

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  lisabhowell · Member · Sep 19, 2019 at 7:16 pm

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  I recently updated my plugin and now I can’t access the site- I get a 500 error code. What do I do?

  The blog I need help with is: (visible only to logged in users)

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  staff-mckluskey · Staff · Sep 20, 2019 at 7:59 am

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  Hi there!

  Can you please let us know the address of the site you’re working on?

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  lisabhowell · Member · Sep 20, 2019 at 8:18 pm

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  It’s burgarlaw.com

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  staff-blorbo · Staff · Sep 20, 2019 at 9:32 pm

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  That is a self-hosted WordPress.org site, which we really can’t help with here.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: http://support.wordpress.com/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

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  lisabhowell · Member · Sep 22, 2019 at 2:00 pm

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  Okay, thank you for clarifying that- I appreciate it. I’m trying to help a friend with his site, and I’m not (yet) well-versed in the difference between WP.org and WP.com.

  I’ll check out those links you mentioned.

  Thank you again!

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  staff-zinnia · Staff · Sep 22, 2019 at 8:12 pm

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  No worries! Good luck.