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  memacrsa · Member · May 26, 2023 at 12:57 pm

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  Hi ,

  Hope this message finds you well.

  I have upgrade my account and still , i cannot download or install any plugins !!

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · May 26, 2023 at 6:23 pm

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  Hi there,
  
  You purchased the Premium Plan, which I now see you canceled. However, the Business Plan is required for you to install plugins on a WordPress.com site:

  In addition to plugins, you also receive no ads, 200 GB of media library space, custom design access, real-time backups, sFTP access, and more:

  http://wordpress.com/business
  
  Please let us know if you have any questions regarding the plan. We’d be happy to assist!