Plugins doesn’t work

• 

  artursny · Member · Oct 7, 2021 at 4:48 pm

  • Copy link
  • Add topic to favorites

  One of my plugins (Smartsupp) doesn’t work. Messenger icon doesn’t appear on my website.

  Correct account: Unknown

• 

  amirudra789 · Member · Oct 7, 2021 at 4:50 pm

  • Copy link

  Hello

  Could you please share your site URL in question so we can guide you in the right direction?

  Regards:

• 

  artursny · Member · Oct 7, 2021 at 4:52 pm

  • Copy link

  procardapp.com

• 

  amirudra789 · Member · Oct 7, 2021 at 4:55 pm

  • Copy link

  Hello

  I see your site is hosted by a third-party registrar, You are in the wrong forum you should ask the above query in the WordPress.org forum. Please visit this link here http://wordpress.org/support to post to those forums and generate a ticket.

  These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  PS: To check if the issue is related to plugin/theme please activate the default twenty-twenty-one theme. If the issue persists please seek assistance from plugin developers or if the issue doesn’t persist please seek assistance from theme developers.

  Regards: