Plugins dont load correctly

• 

  aleksifinevans · Member · Nov 23, 2022 at 9:13 pm

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  Hey,

  I have an issue where the plugin elements won’t show on the published site.

  These elements do show when previewing the site inside of WordPress, so this seems like an performance issue.

  I have tried to use different plugins, I tried to create new pages, I tested if changing the theme would help, I added suggested lines to the wp-config.php file, but nothing seems to help. The basic Elementor elements works fine.

  Weird thing is that I have another site running that uses the same exact pl
  ugins and it works perfectly fine. And the other site has same versions of Elementor, WordPress and plugins.

  Do you think this issue is something to do with Elementor or WordPress?

  This issue is time sensitive and I would like to hear from you as soon as possible.

  – Aleksi

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-zinnia · Staff · Nov 28, 2022 at 3:14 pm

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  I have an issue where the plugin elements won’t show on the published site

  Good Morning –
  Thanks for writing to us. I’ve had a quick look and can see the site is actually set up on a stand alone WordPress installation, and hosted through Siteground. That’s different from using our managed hosting environment on WordPress.com.
  
  There’s 2 ways for you to get help.
  
  1. Ask Siteground if they offer WordPress support on your hosting plan.
  2. Visit the volunteer community on https://wordpress.org/support/forums/
  
  There may be some help in this basic trouble shooting guide that I found: https://wordpress.org/support/article/faq-troubleshooting/
  
  If you want to know more about how a managed hosting environment like ours can help you and the project we will be glad to chat. The plans are listed on https://wordpress.com/pricing/