Plugins don’t work
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Hello for the past 3 weeks I have been struggling with certain ‘Booking’ plugins. I have a dance school and I need my students to pay and schedule their classes online but as of late January I purchased a plugin called ‘Booknetic’ and noticed it didn’t work. I spoke to them and they entered my website but couldn’t figure out the issue. So I assumed it was their plugin that didn’t work. Later I purchased a new plugin called ‘BookingPress’ and the same thing happened during the check out. They suggested I speak to my hosting company but after 3 weeks my hosting company told me I must speak to Word press because there is a coding issue on the site. Can anyone help me with this?
WP.com: Unknown
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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Hi there!
To avoid confusion, there are three different “WordPress” at play here:
- The free, open-source WordPress software which powers your website.
- WordPress.org which is the open-source project that works on the WordPress software and where you can get the software for free to use on your own hosting provider.
- WordPress.com which is a managed hosting provider of the WordPress software and with whom you’re contacting now.
Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.
The good news is that because you use the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:
https://wordpress.org/support/forum/how-to-and-troubleshooting/
The folks in the open-source forum are more familiar with these issues and are in the best position to help.
I hope this points you in the right direction.
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