Plugins is deactivated or deleted after successfully updated.

  • Unknown's avatar
    hvo8d7b1f09e933 · Member ·

    Hi all,
    I am wondering if anyone has experienced issues with updating plugins recently. When I tried to update the plugin, it kept showing error messages, most of them were “Could not copy the file …”.

    If the plugin was successfully updated after many tries, it either automatically deactivated or deleted, which is weird.

    If anyone experience this or know what is going on with this issue, please advice me.

  • caimin · Staff ·

    Hi,

    Because I don’t see any sites associated with your account, I’m assuming you’re not hosted here, so you’d need to approach them for support. If you can let us know the domain name we can confirm where the site is hosted.

    Although this could be an issue with the plugin, it sounds more like a fault with the hosting side of things.

    If you’re having difficulty with your current host, you may be interested to know that, for a limited time, we’re offering free migrations to WordPress.com. People move to WordPress.com for many reasons, but common features people love include: 

    * Auto updating of plugins and WordPress
    * Priority 24/7 support from our expert team 
    * Unrestricted bandwidth 
    * Global CDN with 28+ locations 

    You can find out more about our plans here: 
    https://wordpress.com/pricing/

    You can find out more about upgrading to WordPress.com here:
    https://wordpress.com/support/request-a-free-migration/

  • The topic ‘Plugins is deactivated or deleted after successfully updated.’ is closed to new replies.