podcasting section missing from Settings-Media

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  theeskimospy · Member · Feb 1, 2017 at 9:49 pm

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  I am trying to help a group set up podcasting for their WordPress site, where I have admin rights. I have created the category and post, uploaded a sample MP3 for testing, but when I go to Settings-Media, there is no Podcasting section.

  Any ideas?

  WP 4.7.2

  http://indivisiblentx.com/

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  timethief · Member · Feb 1, 2017 at 9:53 pm

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  indivisiblentx.com is hosted by InMotion Hosting
  IP Address: 173.247.252.182
  Name Servers:
  wp2.hostricity.com
  wp1.hostricity.com
  wp3.hostricity.com
  wp4.hostricity.com

  That site is not on WordPress.COM servers. You are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, and many people get confused about the two.

  The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

  This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

  Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  Some Jetpack solutions are here http://jetpack.com/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

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  theeskimospy · Member · Feb 1, 2017 at 11:24 pm

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  I’m not sure, but I think you’re trying to tell me that I’m in the wring place. Maybe if you said it eight times more, it would be clear.

  Thanks.

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  timethief · Member · Feb 2, 2017 at 8:39 pm

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  That’s correct. That site is not on WordPress.COM servers. You are posting to the wrong support forum.