Podpress

• 

  harrisontraci74 · Member · Mar 16, 2024 at 2:26 pm

  • Copy link
  • Add topic to favorites

  I have been having money taken out of my bank account for two years. When I go onto the WordPress site my information is not there. I need someone to help me find out why. I had to create a whole new log in name and password because the old one would not pull up. You are stealing from me. I want a person to call me regarding g this.

  Self-declared URL: carriedcrossclay
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

• 

  staff-oikake · Staff · Mar 18, 2024 at 9:08 am

  • Copy link

  Hi,

  Could you share the full URL of the site you’ve been charged for?

  Thanks!

• 

  harrisontraci74 · Member · Mar 20, 2024 at 11:35 pm

  • Copy link

  https://carriedcrossclay.com/wp/-admin

  [Redacted by staff]

• 

  harrisontraci74 · Member · Mar 20, 2024 at 11:36 pm

  • Copy link

  Take out that second / after wp

• 

  staff-oikake · Staff · Mar 21, 2024 at 7:30 am

  • Copy link

  Hi,

  Thanks for sharing the URL.
  
  I’ve edited your message above and removed your username and password, as it is not safe to share them in a public forum.
  
  I’ve checked it, and the site carriedcrossclay.com is not hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.
  
  You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here: https://wordpress.com/support/com-vs-org/
  
  Your site is hosted with Cloudflare. You need to contact them to get assistance with this site.
  
  Hope this helps!