Pofile not linked to one blog

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  danielschooladvisor · Member · Apr 1, 2016 at 1:47 pm

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  Hi,
  I have been made an admin to a blog site, but cannot find that site on my account. Can you please help? Thank you

  The blog I need help with is: (visible only to logged in users)

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  yukikatayama · Staff · Apr 1, 2016 at 7:57 pm

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  Hi Daniel,

  If I understand correctly, it sounds like the administrators for the blog site has invited you as a user. In that case, you should have gotten an email from WordPress stating you have been added as a user. The email includes your user name and a temporary password which you’d put log in at : blog.schooladvisor.co.za/wp-admin

  If you didn’t get the email, check your spam folder or contact the blog’s contact person to resend the invite.

  Hope that helps!

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  danielschooladvisor · Member · Apr 1, 2016 at 8:09 pm

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  Thank you for your reply,

  Yes. That is what I expected to receive, but I never did. I have checked my spam folder, and it is not there.

  We then tried to add a new user using another of my email addresses, and again: no success..

  We have been struggling with this issue most of the day.

  Thank you for your assistance

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  timethief · Member · Apr 1, 2016 at 8:12 pm

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  Are you using Gmail or Google Apps? If you are having trouble receiving the email check your email client spam filter and if you use a Gmail or Google Apps account please see here https://en.support.wordpress.com/email-notifications/gmail-issues/

  If you still are not successful finding it, please type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · Apr 1, 2016 at 8:14 pm

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  Also, note that http://blog.schooladvisor.co.za/ is not hosted by wordpress.COM and we do not provide support for it.

  We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

  Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin.

  You could be posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/