point to Squarespace

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  ecarreon · Member · Sep 6, 2013 at 7:28 am

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  I’d like to point my domain to my Squarespace account, but am running into problems. My domain is callelove.com

  my domain with squarespace is: callelove.squarespace.com

  Thank you

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Sep 6, 2013 at 8:05 am

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  Normally if you want to point your domain to squarespace, you would need to get the DNS pointers from Squarespace and enter them in your domain dashboard.

  Did you purchase your domain from WordPress.com or someone else?

  What are the problems you are running into?

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  ecarreon · Member · Sep 6, 2013 at 8:09 am

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  I have the DNS pointers, but when I input them they come back as incorrect. I purchased my domain from WordPress.com

  On the Squarespace end it keeps telling me this:

  You must change these records to point to Squarespace within your domain registrar’s interface.

  Record Type: A Current Value: 72.233.2.58 Correct Value: 65.39.205.61
  Record Type: A Current Value: 72.233.69.6 Correct Value: 65.39.205.61
  Record Type: A Current Value: 76.74.254.120 Correct Value: 65.39.205.61
  Record Type: A Current Value: 76.74.254.123 Correct Value: 65.39.205.61
  Record Type: A Current Value: 66.155.9.238 Correct Value: 65.39.205.61
  Record Type: A Current Value: 66.155.11.238 Correct Value: 65.39.205.61
  Record Type: CNAME Current Value: callelove.com Correct Value: http://www.squarespace6.com

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  justjennifer · Member · Sep 6, 2013 at 8:27 am

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  Are these the instructions ou have been following? http://en.support.wordpress.com/domains/change-name-servers/

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  ecarreon · Member · Sep 6, 2013 at 8:31 am

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  I went there but these are the ones that are required by Squarespace: http://en.support.wordpress.com/domains/custom-dns/

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  justjennifer · Member · Sep 6, 2013 at 9:54 am

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  Looking at that Support doc, I don’t wonder if this note isn’t the problem:

  Note: that you cannot add an A record for a root level domain such as mydomain.com through the WordPress.com Custom DNS editor. You must use another DNS hosting provider if you want to do that.

  In order to get Staff input, I’ve tagged this thread for Staff assistance. Please subscribe to the thread from the sidebar so that you will see their reply.

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  ecarreon · Member · Sep 6, 2013 at 10:01 am

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  Thank you so much! I’m subscribed.

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  jackiedana · Member · Sep 6, 2013 at 6:06 pm

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  I have updated your DNS records to point your domain to Squarespace. Note that there may be a delay of a few hours, up to 72 hours, for all domain records to update across the internet so your site is visible at the new location.

  If you want your WordPress.com site to remain separate and not redirect, you will need to change the primary domain back to the WordPress.com address here:
  https://calletacostequila.wordpress.com/wp-admin/paid-upgrades.php?page=domains