Pointing site domain from WIX to WordPress

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  billboardmatt · Member · May 13, 2016 at 5:19 pm

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  I was told to call wordpress support to get their IP adress in order to point my domain from my Wix to wordpress. Any of you have the IP # or the support phone number?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 13, 2016 at 5:21 pm

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  See here https://en.forums.wordpress.com/topic/ip-address-163?replies=3#post-2576981

  Note: WordPress.COM blogs do not have permanent IP addresses. IP addresses here can and do can change over time and your domain may stop working if you rely on them. For more information about domain mapping and IP addresses please read https://en.support.wordpress.com/ip-addresses/

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  timethief · Member · May 13, 2016 at 5:23 pm

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  There is no phone support. See here for all the support options when you have wordpress.COM technical support issues see https://en.support.wordpress.com/help-support-options/

  Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/ where they will receive a choice of having staff answer your question publicly or privately.

  The best WordPress.COM contact form to use now for Staff assistance is:
  http://wordpress.com/help/contact
  Live chat will be available there if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/

  re: direct email support
  Also note, that you can email WordPress.COM Staff at:
  support@wordpress.com
  or
  help@wordpress.com

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  billboardmatt · Member · May 13, 2016 at 5:37 pm

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  Thank you!