Polls Feature Not Working

  • Unknown's avatar

    The polls feature is not working. When I click on Add Poll, the screen grays out and nothing happens. I tried this on a few browsers and received the same results.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    Sorry for the trouble! Are you clicking the “Add Poll” button while working on a post (in the post editor)? Or are you heading to Feedback > Polls in your site’s dashboard and clicking the “Add Poll” link there?

    Also, do you have any browser extensions installed? If you can temporarily disable your browser extensions or try it in a browser that doesn’t have any extensions or add-ons installed, that would help us narrow down the issue here. Thanks!

  • Unknown's avatar

    I tried it again this morning and it would still not work. I tried two different browsers. I was clicking the Add Poll button. I ended up going directly to Polldaddy to create it and embedding the code.

  • Unknown's avatar

    Hi there,

    I’m glad you found a workaround that works for you — thanks for letting me know! I’d be happy to keep investigating this for you if you’d like. In that case, the answers to the specific questions I mentioned earlier would really help my investigation. :)

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