Pop-up issues on website

  • Unknown's avatar
    waleasejones · Member ·

    I believe my WordPress website has been hacked. How is that possible? Aren’t you guys secure????

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I thoroughly checked your website, and I couldn’t find any pop-ups or any signs of security issues. From what I can see, your site appears to be perfectly safe and functioning as intended.

    To better understand the issue you’re experiencing, could you please provide a screenshot of the pop-ups you’re seeing? This will help us in diagnosing the problem more accurately.

    It’s also worth considering that sometimes, these types of pop-ups can be caused by malware on your own computer rather than the website itself being hacked. It might be beneficial to run a scan on your computer using a reputable malware scanner to ensure it’s clean. This step can often resolve such issues by removing any malware that could be causing unwanted ads or pop-ups.

    Please don’t hesitate to reach out if you have any more questions or if there’s anything else we can do to assist you.

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