Popup Ads

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  markebower · Member · May 26, 2013 at 2:51 pm

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  One of my blogs has the premium package associated with it but I still get popup ads. Isn’t one of the features of the premium package to eliminate ads?

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  staff-blorbo · Staff · May 26, 2013 at 7:39 pm

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  We do occasionally run ads in order to keep free services free. However ads of the nature you describe are not permitted in our advertiser’s network.

  I did not see that ad when visiting the site. If you do see the ad again, please make a screenshot and upload it via Media -> Add new in your blog’s Dashboard so we can take a look. We take this very seriously.

  Here’s how to make a screenshot:
  http://en.support.wordpress.com/make-a-screenshot/

  Please note that it’s possible for ads to appear in your browser that were not placed there by WordPress.com. These ads are sometimes caused by malware or a virus, but more often it is due to a browser extension or toolbar that you may have installed in your browser.

  These sites have further explanation and suggestions for eliminating the ads:
  http://onecoolsitebloggingtips.com/2012/09/14/bloggers-beware-of-adware/
  http://www.littletechiethings.com/2012/06/how-to-remove-ads-not-by-this-site.html
  http://blog.wikimedia.org/2012/05/14/ads-on-wikipedia-your-computer-infected-malware/

  I hope this helps! Please let me know if you have any further questions.