Popup Window Problem

  • Unknown's avatar

    Hi. I keep getting a window that pops up and says ‘To view this page, you must log into area ‘ecampus.wvu.edu’… 443. It asks for my name and password. I am able to click cancel, and see my blog. BUT the PROBLEM is that this is happening to others who want to see my blog. It looks so unprofessional. I am a graduate student at WVU and am required to keep this blog for a class, but I do not have it linked to anything associated with the university (at least I can’t find any way that I linked it). Can you help?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi, how are you?

    I’ve made a test on your site (snapzipbutton.wordpress.com) and the pop up not appear for me, maybe you have a virus on your browser, did you try with other browser?

    Regards.

  • Unknown's avatar

    Thank you for trying. It doesn’t happen every time, but often enough that I worry about promoting my blog. I have had two other people in the last week say they saw it on their end, too. I have tried Safari and Chrome. Thank you for checking into it. I am at a loss for what to do.

  • Unknown's avatar

    Sorry to hear that, but WordPress.com doesn’t have a popup function, unfortunately it occurs when you have an add-on on your browser or some kind of program improperly installed on your computer.

    Can you try an anti-virus software?
    Maybe that could help you.

  • Unknown's avatar

    I will look into that. And that would also be the case for why other people are getting the popup? Thank you again.

  • Unknown's avatar

    I’m trying to refresh your site since your first thread and nothing show up for me until now, maybe could be the same problem.

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