Port Theme Guidance

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  ibogasoulcanada · Member · Oct 28, 2014 at 11:16 pm

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  Hello,

  I love the Port Theme. We’ve recently installed it onto http://www.IbogaSoul.com. We’re having issues with making our site look like the Port demo looks like.

  We have a Premium WordPress account and are also finding it difficult to receive any help/guidance from the WordPress team.

  Any help would be much appreciated!

  Thanks

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 28, 2014 at 11:40 pm

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  Detailed theme description page link http://theme.wordpress.com/themes/port/
  Detailed Port support doc http://theme.wordpress.com/themes/port/support/
  Live demo site http://portthemedemo.wordpress.com/

  Need extra help? Visit the Port support forum. http://premium-themes.forums.wordpress.com/forum/port

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  timethief · Member · Oct 28, 2014 at 11:42 pm

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  We have a Premium WordPress account and are also finding it difficult to receive any help/guidance from the WordPress team.

  Exactly what related to the bundle of upgrades that you purchased are you requiring assistance with please?

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  timethief · Member · Oct 28, 2014 at 11:43 pm

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  Note that your support options are detailed here http://en.support.wordpress.com/help-support-options/

  Know that one means of contact with Staff per issue is what’s recommended. Staff deal with all issues in threads, email tickets and reports in chronological order. Multiple contacts simply moves the date stamps further ahead in time and that means it takes longer to get help.