Portfolio widget not displaying images

  • Unknown's avatar
    brittsbookblurb · Member ·

    I’ve only noticed this happening after a recent update but the portfolio widgets that I use on almost every page of my blog are not displaying any images. There are grey blocks where the images should be and the titles of pages appear when you hover over them but the featured images have stopped displaying. Clearing my cache did not fix this problem.

    The blog I need help with is: (visible only to logged in users)

  • aleone89 · Staff ·

    Hey there,

    Many thanks for reaching out.

    I’ve taken a look at this, and first, I thought this could be the performance settings in Jetpack that could be doing this, however, deactivating this had no effect.

    I’d recommend deactivating each plugin one by one to rule out a plugin conflict.

    Following that, I’d recommend keeping the theme and plugins that come with the theme up to date.

    If that still doesn’t work, you’d need to reach out to the theme developers and get them to work on a potential bug.

    I hope this helps!

  • Unknown's avatar
    brittsbookblurb · Member ·

    Thanks for your response. Yeah, I tried deactivating each plugin one by one but that didn’t fix anything. This is very frustrating as it seems to have come out of nowhere and is now affecting every page of my site.

  • Unknown's avatar
    dragstor · Member ·

    Hey!

    Yeah, I tried deactivating each plugin one by one but that didn’t fix anything. This is very frustrating as it seems to have come out of nowhere and is now affecting every page of my site.

    As @aleone89 pointed out, if no troubleshooting steps help, you should contact Elementor support for further help (you seem to be using the Elementor Pro version, so you have access to their support):

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