Possibility to revert back to free plan after upgrade to personal plan etc

• 

  lindamckinnon · Member · Jan 13, 2018 at 10:26 pm

  • Copy link
  • Add topic to favorites

  If I upgrade to the personal plan (to remove ads), if necessary at a later date – is it ever possible to revert back to the free standard plan if I haven’t upgraded to a domain name?

  The blog I need help with is: (visible only to logged in users)

• 

  ismaeliea · Member · Jan 13, 2018 at 10:34 pm

  • Copy link

  Hi there!

  Yes it’s possible.
  You can learn more about getting a Refund here.

  Keep in mind that you can get a refund during the refund period.

  You can check your billing history — here, and manage purchases, here.

  If you have any questions — please reply and I’ll be able to help you.

  Thanks!
  Alisson

• 

  kokkieh · Staff · Jan 14, 2018 at 1:20 pm

  • Copy link

  Hi there,

  You can cancel a paid plan at any time, and then your site will go back to using the free plan automatically. Any content you added while you had the paid plan will still be on your site.

  However, you will only receive a refund for your plan if you cancel within the 30-day refund period.