Possible hacking

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  wanjiruwahome1 · Member · Jan 4, 2022 at 10:06 am

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  Someone has logged into my wordpress account when I was not active on it for a year. The email associated with my wordpress account also received 2 WP contact forms, one which has a link containing malware and another impersonating me with an email associated with my website trying to sell fitness equipment. What should I do?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Jan 4, 2022 at 10:31 am

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  We can’t help you as your site isn’t running on the wordpress.com platform but is using the open source wordpress.org, https://digital.com/best-web-hosting/who-is/#search=wellnessfanatic.com.
  On the wordpress.com platform we take care of security, as you are using wordpress.org, you’ll have to take care of security yourself. Support for your site is at https://wordpress.org/support/

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  wanjiruwahome1 · Member · Jan 4, 2022 at 10:42 am

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  Wait no. Im running on worpress.com though, Im sure about that. Im using jetpack for security. I had started the website 1.5 yrs ago then left it alone because I didnt know what to write.

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  staartmees · Member · Jan 4, 2022 at 11:17 am

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  No you aren’t. Your site is running on the Bluehost servers and uses the open source wordpress.org `<meta name=”generator” content=”WordPress 5.8.2″ />’
  You have installed the Jetpack plugin, https://wordpress.org/plugins/jetpack/

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  justjennifer · Member · Jan 4, 2022 at 11:18 am

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  meta name=”generator” content=”WordPress 5.8.2″

  Hi there, your WordPress site wellnessfanatic.com is hosted with Bluehost, but is connected to WordPress.com through Jetpack.

  If you have security concerns about your WordPress site, I’d recommend first contacting your web host. https://www.bluehost.com/help/article/contacting-support If they say this is a WordPress issue, you can head over to https://wordpress.org/support/forums where you’ll find documentation and users who have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.

  For jetpack assistance https://jetpack.com/support/

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  justjennifer · Member · Jan 4, 2022 at 11:19 am

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  Whoops! Sorry @staartmees didn’t see your reply before I posted. Hope you have a happy 2022!

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  staartmees · Member · Jan 4, 2022 at 11:26 am

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  @justjennifer don’t worry. Happy and healthy 2022!