Possible reason: your host may have disabled the mail() function.

• 

  luke01924 · Member · Nov 14, 2016 at 11:37 am

  • Copy link
  • Add topic to favorites

  Hi,

  I am trying to login to our WordPress blog https://kontenta.co.uk/designroom/.

  For some reason it won’t let me log in and every time I click change password it comes up with the following the message ‘Possible reason: your host may have disabled the mail() function.’.

  I was able to login last week this is the first time we have had this problem.

  Could you please advise?

  Thanks
  Luke Bennett

• 

  kokkieh · Staff · Nov 15, 2016 at 1:25 pm

  • Copy link

  Hi there,

  That site is not hosted on WordPress.com, so we have no access to it to help you with this.

  Please contact your hosting provider, heartinternet.uk for help. You can also try the password reset instructions for self-hosted sites found here:

  https://codex.wordpress.org/Resetting_Your_Password