Possible to Restore Cancelled Purchase?

  • Unknown's avatar

    Is it possible to restore a purchase that was cancelled? I cancelled a Premium Plan purchase as well as a domain name. But now the site is parked. Can I restore the purchase?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • It looks like you’ve canceled the domain name, meaning you no longer own it.

    Please let us know which of these options works best for you:

    Wait: You can wait about five days from cancellation for the domain to be released. So long as no one else buys it before you do, you can purchase it again with another provider.

    Repurchase the Domain: We can send an invoice and restore the domain. You’ll be able to point it to a new host as soon as it’s restored, then transfer the registration after 60 days.

    Repurchase a Plan: To host your site here after all, buy a plan, skip the domain option, then update us here.

  • Unknown's avatar

    Thanks for the response! Yeah, generally I didn’t really understand exactly how this all works, so I’m afraid I complicated everything unfortunately.

    So I can repurchase a premium plan and just have the domain I just cancelled restored to that plan without purchasing a new domain?

    If so, I’d like to do that option.

    MK

  • Unknown's avatar

    Yes, just repurchase the plan and skip the domain option – then let us know and we can restore the domain to your account.

    Let us know if you have any questions.

  • Unknown's avatar

    Okay, I have repurchased a plan that includes domain name!

    Thank you for your help.

    Let me know if there’s anything else I need to do

  • Excellent, https://heymarykathryn.com has been recovered!

    Please let us know if you need any further assistance!

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