Possibly Hacked Site
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Our site has been redirecting to a virus site. I have installed an ad blocker on my browser but I am concerned that it will infect others who visit our site. I need immediate assistance with this.
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Hi there!
Can you let us know what the URL is of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.
Of note: we can only help with websites hosted here at WordPress.com. If your site is hosted elsewhere (you can check https://www.whoishostingthis.com/ to see who your host is), you should reach out to your hosting provider for help.
Thank you!
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Yes, the URL is http://www.micresource.com
If a visitor were to go to the site without an ad blocker, they would be redirected to a screen asking them to verify that they are not a robot. I can email a screenshot.
And I can no longer go into the back end of the site. I am given an error page
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Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
Your hosting provider’s support team may also be able to assist.
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I went through all of their forums and could not find anything useful. Is there a contact or support line I can get ahold of?
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Hello there,
You could try reaching out to GoDaddy support here:
https://uk.godaddy.com/contact-us
I hope this is useful.
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