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Forums / Post Access settings: Subscriber Only emails issues and feedback

Post Access settings: Subscriber Only emails issues and feedback

  • Unknown's avatar
    justjennifer · Member · Sep 7, 2023 at 6:15 pm
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    Ever one to test something live, I just published a post which was sent to “Anyone subscribed”.

    The issue is when someone clicks on the link to access the post from their email notification and is not logged in to WordPress.com, they are met with a subscribe to access notice. If the subscriber enters the email address with which they already subscribed, they’re met with a security challenge and need to go back to their email to get the code and then come back to the page to enter the code and access the post.

    This is way too much friction, IMO. At the very least the post link in the email notification should be keyed to automatically log the subscriber in, or provide a log in option directly in the subscription box itself.

    #feedback #modlook #subscribers

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member · Sep 8, 2023 at 7:34 am
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    Hi Jen!

    Thanks for sharing your feedback! I agree; we could probably reduce some friction there. I’ve passed this on to the developers working on this area.

    Have a good one!

  • Unknown's avatar
    justjennifer · Member · Sep 8, 2023 at 7:55 am
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    Thank you, @aisajib!

  • Unknown's avatar
    justjennifer · Member · Sep 8, 2023 at 8:49 am
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    Also just noting that it looks like another site owner posted something similar back in July https://wordpress.com/forums/topic/privacy-235/#post-3986040

  • Unknown's avatar
    supernovia · Staff · Sep 11, 2023 at 5:39 pm
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    Ah, found your thread. Thanks @justjennifer!

  • The topic ‘Post Access settings: Subscriber Only emails issues and feedback’ is closed to new replies.

Tags

  • account
  • feedback
  • newsletter
  • Subscribers

About this topic

  • In: Support
  • 3 participants
  • 4 replies
  • Last activity 2 years
  • Latest reply from justjennifer

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