Post by email feature not working

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  camglenn · Member · Mar 29, 2017 at 2:48 pm

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  Hi. I’m trying to post on sacramento.cbslocal.com using the post by email feature, but it’s not working. The posts I send don’t show up on the site. They’re also not in my draft posts folder.

  I also regenerated a new email address ((email visible only to moderators and staff)) for sending to the site this morning, but no luck.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 29, 2017 at 11:34 pm

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  That site is a VIP hosted site https://vip.wordpress.com/ and we don’t provide support for it here. Use their contact link please http://profootballtalk.nbcsports.com/about/contact/

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  timethief · Member · Mar 29, 2017 at 11:35 pm

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  YIKES! That last link is wrong. I apologize. You must have a support link in your dashboard somewhere for VIP support that links to https://wordpressvip.zendesk.com/

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  camglenn · Member · Mar 30, 2017 at 5:15 pm

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  No worries. Thanks.

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  kokkieh · Staff · Mar 31, 2017 at 9:06 am

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  Thanks for giving that link, @timethief

  @camglenn, I’ve asked someone from VIP support to follow up with you, if you haven’t contacted them directly yet.

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  timethief · Member · Mar 31, 2017 at 4:38 pm

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  @kokkieh
  You’re welcome.