post disappeared when I tried to add a photo
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I worked fort 3.5 hours on an article. Before publishing it, I attempted to upload an image that would not upload. The site appeared to freeze. I returned to my article and it had disappeared. Is there any way the article can be restored? It saved continuously up to the point I attempted to upload the image. I know this is a public forum. How can I receive direct assistance from WordPress?
The blog I need help with is: (visible only to logged in users)
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The Admin login link for that site is
http://magistracr.wordpress.com/wp-admin
The saved draft posts are found at
http://magistracr.wordpress.com/wp-admin/edit.php?post_status=draft&post_type=postThe saved draft pages are found at
http://magistracr.wordpress.com/wp-admin/edit.php?post_status=draft&post_type=pageStaff are working on improving post and page revisions. The most recent 25 revisions are available for posts and pages.
If you cannot restore from your browser, or locate a revision, or restore from Trash then the content has been lost and cannot be recovered.
re: recovering a lost post or page
Please go to https://wordpress.com/post with the same browser and see if it offers to restore a post. If a restore button appears, that means a local copy was saved in your browser and you may be able to recover it.If the post was created on the dashboard of your own blog at Dashboard > Pages > Add New then you ought to be able to recover a lost post or page from revisions if needed.
http://en.support.wordpress.com/posts/post-revisions/
http://en.support.wordpress.com/posts/page-revisions/See also if applicable > restoring from trash http://en.support.wordpress.com/trash/#restoring-from-trash
I recommend:
1. Always create your posts on the dashboard of your own blog at
Dashboard > Posts > Add New and pages at Dashboard > Pages > Add New
If you have cookies enabled on your browser your preference will be saved unless or until your clear your cookies, and it will take you to the classic editor automatically every time you create a new post via the drop-down menu in the black admin bar or edit a post via the edit button on the blog itself.You cannot deactivate the new editor but you do not have to use it. For locating the ways and means of accessing the legacy or classic pages for creating posts, editing posts, and viewing stats see here > Navigating the Classic WordPress.COM interface http://onecoolsitebloggingtips.com/2015/04/05/navigating-the-classic-wordpress-com-interface/
2. Immediately after creating a post and entering a title click the save draft link. Thereafter, “click save draft” frequently.
3. Always allow pages to fully load before clicking any other links.
4. Never leave a post or page open for content creation or editing and walk away from it, or open another tab in the same blog and work on something else while it is still open. Save it properly and return to edit it later.
5. Use an offline blog editor so you have backups on your own computer http://en.support.wordpress.com/xml-rpc/
If you were using the app you could report that here https://apps.wordpress.org/support/
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