Post email excerpts not working

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  robconr · Member · Oct 14, 2024 at 4:36 pm

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  Suddenly this past weekend my emailed posts (set to just send excerpt for years) started sending the full text.

  I’ve reviewed all settings suggested. I manually added a small excerpt and sent as a test, it is still emailing the entire text.

  Has something changed? Anyone have any ideas or experiencing this too?

  Thank you!

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  hughsviewsandnews · Member · Oct 15, 2024 at 9:29 am

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  Hi Rob, I’m having the same issue, too. I’ve raised a ticket with WordPress but haven’t heard back from anyone yet. I’ll keep an eye out here to see if you get any answers, and I’ll let you know if I do.

  I’m not 100% sure, but it may have something to do with themes. Some email notifications I’m getting of new posts from other bloggers show the excerpt, whereas others show the full text.

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  robconr · Member · Oct 30, 2024 at 12:38 pm

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  Thanks for the reply and validation – have you heard anything back? I’m still having these same issues

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  cnemnom · Member · Nov 1, 2024 at 11:48 am

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  Hello @robconr and @hughsviewsandnews, have you heard anything back? I’m still having these same issues.
  
  They claim that the issue is resolved, as noted here: https://wordpress.com/forums/topic/excerpts-no-longer-showing-in-email-notifications-of-new-posts/, but this is not the case.

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  robconr · Member · Nov 21, 2024 at 11:34 pm

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  Hey @cnemnom I just sent a test post and it appears to be fixed for me, just had to change my settings back under newsletter > excerpt