Post email formatting issues

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  beveritt · Member · Mar 29, 2015 at 9:43 pm

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  The post for IntownHawk.com for today, March 29, 2015, sent an email to followers that had significant formatting issues. The post had no text, only pictures. I can send you the email if you’ll tell me how.

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Mar 30, 2015 at 10:29 am

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  Hi there,

  You can forward the email directly to support AT wordpress DOT com (or click this link to email us).

  If you let me know here after you send that email, I can take a look at it for you. :)

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  rachelmcr · Member · Apr 1, 2015 at 8:28 am

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  Hi Bill,

  I just received your email — thanks for forwarding it. Based on what I saw, it looks like your email client didn’t show you the HTML version of the email. If your email client supports it, you’ll see an HTML version of the notification email where your gallery is displayed in a grid with the captions underneath each image. It looks like you received that version of the email but your email client didn’t support the HTML view, so instead you saw the HTML code itself.

  If your email client doesn’t support HTML, you can change your notifications settings to get a plain text version of the email instead. Next to “Email Delivery Format” you can choose “Plain Text” so you get a regular text version rather than all of the HTML code for the HTML version of the email.

  Please let me know if you have any questions about that. :)