Post listing page

  • Unknown's avatar
    jimsauerheber · Member ·

    When I click on post to view or edit my post the titles are list one letter at a time straight up and down.

  • staff-totoro · Staff ·

    Hi there,

    I do not see any sites under your WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

    Is it possible you created your site under a different login instead? What is the URL of the site you are needing help with?

    Happy to check in our system so we can take a closer look.

  • Unknown's avatar
    jimsauerheber · Member ·

    I tried to log in under my site password and could not. So I created a new log in. My site is http://www.CumberlandvalleyFlyfishing.com

  • staff-totoro · Staff ·

    Hi there,

    Apologies, but we can’t help with your issue directly because we don’t host CumberlandvalleyFlyfishing.com on our WordPress.com managed hosting.

    To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions. You can learn more about the performance and security benefits of our managed hosting here: https://wordpress.com/hosting/

    Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at Hostgator. As a result, we do not have access to your site and are not familiar with the source of your issue.

    The good news is that as long as you have access to the server control panel through Hostgator, it is always possible to regain access to your self-hosted WordPress site. This WordPress.org support article will walk you through it: https://wordpress.org/support/article/resetting-your-password/

    You can ask Hostgator for direct assistance in completing the steps in that article; they would be in the best position to help. After you have restored your site at Hostgator to normal working order, you are welcome to migrate your site to our WordPress.com managed hosting by using this plugin.

    https://wordpress.com/support/import-using-move-to-wordpress-com/

    Once you are hosted here, our daily and incremental backups (which you can access any time you wish) will have you covered from any future unexpected issues. Should anything come up that you are not able to resolve for yourself, you can use our in-house WordPress site support (with live chat option) to ask our Happiness Engineers for assistance.

    Thanks!

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