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  • Unknown's avatar

    i have the soundcheck theme & the links for the recent post widgets don’t link directly to the corresponding page. Is there a way to click on the post & you are linked directly to the post.

    please help

    The blog I need help with is: (visible only to logged in users)

  • Hi there – I see that you’ve created a couple of posts to link to external sites, and then used the Featured Post widget to display those posts in your sidebar. You don’t need to do that – you could just link directly to the site using a Text or Image widget:
    http://en.support.wordpress.com/widgets/text-widget/
    http://en.support.wordpress.com/widgets/image-widget/

    Does that answer your question?

  • Unknown's avatar

    thanks that might work. Let you know.

    I have 2 other issues.
    I upgraded & then cancelled since I realized what I needed I did not need an upgrade but then I had to pay $13 to keep my domain name but I already paid to have my domain & was using it before I even upgraded. Please help.

    Also can i make 2 pages for discography & by default they all go to the same page.

    Please let me know.

  • Hi Rebecca – The $13.00 is the “domain mapping” fee, which is what it costs per year to use a domain with your WordPress.com blog if that domain is registered somewhere else.

    Also can i make 2 pages for discography & by default they all go to the same page.

    I’m not totally sure I understand. Do you want to have a tab for discography and when people click on that tab, they see every post that has to do with discography? If so, you can set up a Category Page for discography. We have a guide explaining how to do this:
    Category Pages

  • Unknown's avatar

    Hi Eurello,

    I understand the $13 domain mapping fee but if you look up my account i was already using my domain name mobilemondaysnyc.com. Then I bought & cancelled the upgrade & I was charged $13 for keeping my domain name which I already paid & was using. Please research

    Also if you look at my page MM Radio, (not the link below it) you will see all the music in a certain format. I would like to make another page with the exact same format but its not allowing me. Do you understand? Is their a phone # for customer service?

    Please help
    Thanks

  • Hi Rebecca – I see, you purchased the mapping back in September. I’ve refunded the $13.00 balance from your premium upgrade.

    The thing that makes that page appear that way is the Discography page template:
    https://cloudup.com/cRwdmWUXXJZ

    You can create a second page with the Discography page template, but it will display the same things. That page template automatically pulls all of your posts with the Audio post format:
    Post Formats

    There isn’t any way to have some go to one Discography page and some to another.

    We can’t provide phone support, but I’m happy to help you out this way! You can also get support directly from the theme authors in your theme’s support forum here:
    http://premium-themes.forums.wordpress.com/forum/soundcheck

  • Unknown's avatar

    I have a question about the image widget. I used the text widget for featuring the mobile manic but I would like to use the image widget but the picture does not center or I also can not write words on the side

  • Hi Rebecca – Why do you want to use the image widget over the text widget for that? The image widget only lets you put a title above the image and a caption below, nothing to the side. However, you can format a text widget in a bunch of ways, so if there’s something you’d like to alter about the way it’s appearing now, it might be possible. :)

  • Unknown's avatar

    ok, thanks
    another question, I have the media player & for some reason,
    i am unable to download new music (mp3). I have never had an issue before. Can you check & see if there is some problem?

    Thanks

  • Hi Rebecca – Do you mean you’re unable to upload .mp3 files to your site? You need a space upgrade in order to upload audio, and you had one in the past. But when you upgraded to premium, that single upgrade was bundled into your premium, and it looks like when you canceled that, it canceled the space upgrade, too.

    I’ve just added it back.It was previously set to expire in January, but I’ve extended the expiration date to February for you. You can enable automatic renewal for it here:
    https://mobilemondaysnyc.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  • Unknown's avatar

    I downloaded a bunch of music & once it was downloaded, I checked each one & the music played. Now that I have checked them again not all of them play. How is that? I had this issue before & I deleted everything & just added new music.

    Please help

  • Hi Rebecca – Can you please provide more information about this so I can tell where you’re looking? Please link me directly to the post or page where the audio files aren’t playing so I can take a look?

  • Unknown's avatar

    Here is the link. Not all the music players are working.

    MM Radio

  • Hi Rebecca – They all play for me, but I did notice that while I was checking them out, my internet connection slowed down for a bit. When that happened, some of them took a really long time to play. And then my connection picked back up again, and they all played just fine. Is it possible this is what was happening on your end?

  • Unknown's avatar

    When I post the mobilemondaysnyc.com website on Facebook, an image does not pop up. The link preview option does not work. How do I fix that?

    thanks for your help.

  • Hi Rebecca – Try adding a Site Title and a Blog Image/Icon in Settings->General here:
    https://mobilemondaysnyc.wordpress.com/wp-admin/options-general.php

    That’s the title and image that are pulled for Facebook shares.

  • Unknown's avatar

    I did that & still no link preview.

    please advise

  • Hi Rebecca – I cleared Facebook’s cache for your page, and it’s displaying now.

  • Unknown's avatar

    Thank you, is there a way for the site title to blink?

    Also wondering if you had any other recommendations of
    any other widgets or stuff I should be using?

  • Hi Rebecca –

    is there a way for the site title to blink?

    There isn’t an option to hide it for your theme. You could hide it using CSS if you had the Custom Design upgrade:
    Custom Design

    Also wondering if you had any other recommendations of
    any other widgets or stuff I should be using?

    Not really, it looks like you’re using most of the ones I would recommend. :)

    You might be interested in connecting your site to Facebook and Twitter using publicize:
    http://en.support.wordpress.com/publicize/

    You can also look through the list in the sidebar here and otherwise browse around on the Support site to see if there’s anything else you’re interested in that you hadn’t thought of:

    Widgets

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