post-new.php

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  vacuumsupplystore · Member · Apr 14, 2021 at 5:30 pm

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  I can not create a new post or page, it tells me the file can not be found or has moved

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  staff-blorbo · Staff · Apr 14, 2021 at 9:02 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

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  vacuumsupplystore · Member · Apr 14, 2021 at 9:05 pm

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  https://vacuumsupplystore.com

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  staff-blorbo · Staff · Apr 14, 2021 at 9:12 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.

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  avydun · Staff · Apr 15, 2021 at 2:50 am

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  I see that you have created an email ticket with the WooCommerce.com customer support team. I have shared a few details on how you can troubleshoot this situation. Please look for my response on your email inbox! I am closing this forum thread.