POST/PAGE not getting update

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  uwaiskky · Member · Aug 2, 2022 at 2:07 pm

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  My post and pages not getting update.. After i do the changes when i click update button its just keep updating…… for long time without response..

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-totoro · Staff · Aug 2, 2022 at 11:07 pm

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  Hi there,

  It looks like you are using Google Chrome as your browser, so with this in mind I would like you to try the following

  – clear your cache and cookies based on the steps google recommends here: https://support.google.com/accounts/answer/32050
  – Also make sure you are not blocking any “3rd party cookies” as explained in that guide as well.
  – If you continue to have loading issues after completing those steps, I would like you to try another browser instead, like Firefox. Are you able to proceed if you use a browser other than Chrome?

  Thanks for the additional info!

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  uwaiskky · Member · Aug 3, 2022 at 4:18 am

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  I have tried clearing cache in google chrome and I have also tried in Microsoft edge browser but facing same issue.
  Some time my post getting update onetime after that the “update” button goes inactive even after I edited the content.
  I am losing my edits as it not even saving draft or auto save.

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  staff-totoro · Staff · Aug 3, 2022 at 6:09 am

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  Hi again,

  Out of curiosity do you have this issue if you use another device? For example instead of using your computer, what if you use your phone (or someone else’s computer) to try and save edits under your account?

  Also, can you visit this page and copy down the sharing link you see there?

  https://www.whatsmybrowser.org

  This will give us some extra troubleshooting info about your computer, thanks!

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  uwaiskky · Member · Aug 3, 2022 at 9:51 am

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  https://www.whatsmybrowser.org/b/8LYCS

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  uwaiskky · Member · Aug 3, 2022 at 9:52 am

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  I have checked in my macbook safari there no issue in it.
  Only facing this issue in windows browsers

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  aleone89 · Staff · Aug 3, 2022 at 1:56 pm

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  Hello there,

  With Microsoft Edge you may wish to delete the temporary internet browsers as seen here: https://support.microsoft.com/en-us/topic/how-to-delete-the-contents-of-the-temporary-internet-files-folder-8eb83a8d-43e2-300d-d355-2ee71602ab44

  Are you able to follow those instructions above and let us know if you’re able to see this update on that browser please.

  Also, to offer reassurance – I can see that the post has been updated.