Post Sliders don’t work on mobile device
-
I want to add a post slider/carousel to the homepage of my website and when I preview it on my desktop it works just fine, but on mobile it just continuously loads and never shows up. I want to be able to use either my Depicter slider or my Virtual Portfolio carousel, and I can’t find anything online that helps with this problem.
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
-
I want to add a post slider/carousel to the homepage of my website and when I preview it on my desktop it works just fine, but on mobile it just continuously loads and never shows up. I want to be able to use either my Depicter slider or my Virtual Portfolio carousel, and I can’t find anything online that helps with this problem.
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hi there,
Apologies, but we can’t help with your issue directly because we don’t host https://wristedright.com/ on our WordPress.com managed hosting.
To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.
Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.
You definitely have the option to move your site to us so we can provide in-house help, but as it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting
The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!
- The topic ‘Post Sliders don’t work on mobile device’ is closed to new replies.
WordPress.com Forums 