Postal Code invalid

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  khassenews · Member · Jun 3, 2020 at 2:51 pm

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  I am trying to check out with my domain name. I live in Lebanon, and we don’t really have a postal code system. I usually put a filler code and it works, but I am receiving an error on all variations of Postal Code, and I am unable to checkout. I tried to change the code to everything else. I’d rather not add a fake address. What can I do to fix this?

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  supernovia · Staff · Jun 4, 2020 at 1:06 am

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  Hi @khassenews, sorry it’s giving you trouble. Are you buying a plan with the domain, and if so can you buy the plan first so we can try sorting out the domain issue on this end?

  If you are not buying a plan, please try one of the postal codes listed here:

  North Lebanon

  And if that still doesn’t work, update us here and we’ll reach out to get the address privately so we can try to work this out.

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  khassenews · Member · Jun 6, 2020 at 11:27 am

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  still no luck!

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  khassenews · Member · Jun 6, 2020 at 11:28 am

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  Thanks for your help! I’m not buying a plan, just the $18 domain. Tried this but still no luck

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  kokkieh · Staff · Jun 6, 2020 at 2:00 pm

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  Hi there,

  Our system expects a code containing four digits, followed by a hyphen or a space, and another four digits for the post code.

  It seems that country indeed has a post code system, even if it might not be in general use:

  Lebanon Postal Codes

  I’m not buying a plan, just the $18 domain.

  Keep in mind that a plan is required to set the domain as primary on your site. In other words, without a plan, the domain will just redirect people to your free WordPress.com address, bu the domain won’t be visible in their browser.